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The Benefits of Selecting the Suitable Telephone System for Your Business

As the technology progresses in bounds and leaps, so does the intricateness of our decision making with regards to selecting the most appropriate voice solution for our business. While a lot of articles on the subject matter concentrates on the technologies that are presently available, what is more vital to you, the maker of the decision, is how to influence the appropriate solution for your business. The factors that you must bear in mind as you come up with a decision are upfront cost, business presentation, total cost of ownership, productivity, ease of use and purpose of use. Being a knowledgeable shopper can aid in any business power the most of their telephone systems and be certain that they will not waste any money each and every month.

Without a doubt, telephone systems can be remarkable ventures for your business company. They can improve productivity by managing the workflow very well and allowing the end users to access the customization and management of their telephone systems easily by means of a web interface. A high quality and well-planned telephone systems will be certain that the communication is transmitted effectively and efficiently throughout your business through the usage of call pick up groups, auto attendants and hunt groups. This together with the advanced features such as the find me, follow me, can make sure that no vital calls will be missed no matter where your location is since the calls can be channeled to their mobile phones or to the other extensions.

And with the start of the IP based telephone systems, the business institutions no longer have any geographical limitations. They only require to have an access on the internet so as to make sure that they will be connected to their telephone systems. This offers not just the small-sized companies but also the medium ones the much required flexibility for telecommunicating as well as save a lot of money when it comes to long distance calls for companies that have some other branches who make the majority of their calls between locations. With the auto attendant features available in a lot of telephone systems, even business companies that only have 2 to 3 employees can present themselves as huge companies.

Upfront chargers vs. entire cost of ownership

A whole heap of business organizations look only at the upfront chargers since they typically look for a telephone systems without first finding out the goals that the new telephone systems should achieve for the business organization.
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The Essence of Computer Maintenance

Computers are paramount in our lives in this technological era especially when it comes to our professional lives. We depend on these gadgets for various reasons including socializing, working, playing games and many more tasks that we do on a daily basis. Since they are machines made by man, they are subject to damage or wear. These gadgets are prone to get damaged especially when one fails to take real good care of them and maintain them as well. In order for your computer to run as it is supposed, one should take it to a professional service provider to repair and fix the error it has. It is a common habit for people to fail to take care of their machines until they become faulty which is when they remember to take them out for servicing.

Computers more often than not come to a standstill when a technical glitch occurs. This is when computer owners get to realize the benefits of maintaining their computers and servicing them once in a while. Being a daunting task, computer repair poses a lot of difficulty especially for those people who want to repair their computers. A lot of expertise and effort are invested into repairing computers as it is usually a tedious job. The first step when it comes to fixing a computer is diagnosing the problem it is experiencing. This takes a lot of time and ends up being frustrating at long last.

Once you computer experiences a technical glitch, one needs to take them to a professional to fix it. These experts are usually very knowledgeable and are very skilled when it comes to IT. These experts get to repair and fix your laptop effortlessly. There are a variety of companies that offer computer support services to those clients who are in need of them. There are qualified computer technicians as well as members of staff working for these companies.
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When your laptop needs to be repaired, it is important for one to take it to a professionals instead of doing the fixing themselves. This is because once you try to repair and make a major mistake, you might put your laptop in a worse condition that it already is. A lot of money will be required for a professional to fix the problem for you once you do this.
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The rates charged for computer repair and maintenance usually depend on the level of damage your computer is facing. In addition top fixing your laptop, these technicians can even provide you with various hardware and software as well. They may also grant you an antivirus as well as installation services.

The Risk and Return of Investing – Powerful Advice for Having Little of One and Heaps of the Other

Investment decisions are generally run on the same issue as the quarterback making the big decision in the big game, risk and return. Are you trying to win the championship right now? Or are you simply looking to stay in the game for a chance to win it later? Decisions based on your sense of urgency and potential are what drive risk and return decisions. What should you think about when making these decisions?

For what length do you expect to be investing?

Those who are planning to invest for something that is 30 years down the road should consider a high risk, high reward type of situation. Contrastingly, those who have a major event right around the corner should look for less risk, even if it means less reward. Money markets and mutual funds are a better choice for those who don’t want to risk much, whereas stock investing offers a better risk/reward scenario for those who have time to whether the storms. Don’t lose your retirement or education funds because you went a little further than you should have!

Have an idea of your expected returns.

It is very simple, the more you want to risk the more you can possibly be rewarded. If you want a big return, like 10% then you will take on quite a bit more risk than someone looking for a 5% return. You should know what type of return you want to get because it greatly impacts your investment plan. If you are looking to become wealthy and get large returns on whatever type of investment you want to do then you will have a more aggressive investment plan. If you are older and just looking to supplement your income a little bit or keep your retirement in good shape as the time nears, your investment plan will be a little more conservative.

What level of risk are you most happy at?

This level will rise and fall from person to person and is a very unique aspect of investing. The faint of heart should not partake in the stock market, it will fluctuate and so will your heart rate! Go with bonds or money market accounts that can make you a solid return with little to no risk. The biggest element in working out how much risk you are willing to take are more geared towards your personal situation, specifically how old you are in relation to your end goal and what level of income you can currently get.

If you feel that you’d be hard pressed not to have a need for your money over the next 10 years or so – then you probably need to avoid investing in stocks and shares which gain maximum return over a long investment period.

But if you can leave your money invested for long periods, look to the market to give you a healthy, higher return – on average, a return better than you’ll find with most other investment opportunities.

Price Versus Quality and Return on Investment (ROI)

How to Lower Standards

Those ‘smart’ people, who are so incredibly short sighted that they can’t see anything beyond the price, contribute heavily to the lowering of standards in every way they can. In fact, they contribute to lowering the grade of both services and products because they do not wish to, or are unable to tell the difference when it comes to content, structure, methodology and most important of all value creation and return on investment.

I am not speaking here of fair market competition where it is about offering better services at lower prices with comparable quality and grade due to innovation or breakthrough technology or ideas. What I am talking about is comparing ‘apple to watermelon’ and bargaining on price as if there really is an ‘apple to apple’ comparison.

How do the ‘apple to melon’ people do it? Well it is easy; they have a number of things in common:

1. Their egos are somehow connected to their ability to bargain and haggle over prices.

2. They believe they have scored a victory when they get a lower price.

3. They do not understand the connection between lower prices and lower quality and grade.

4. They mistakenly assume that they have actually won something when in fact all they have done is contributed to the lowering of commitment to quality and interest in maintaining high standards. *

5. Ignorance of consequences or worse, indifference to the impact on quality, standards and outcome.

Here is a recent example from my own experience. I select this example not because it unique, but because it is so typical of the general mentality of those who believe that pressuring suppliers to lower prices is ‘smart’ and actually helps them.

A certain client decides that the expert in Training Trainers is someone who has a rather limited exposure to the field of education, psychology, curriculum and instructional design and professional training. The experience that they refer to as ‘expertise’ amounts to a Train the Trainer workshop at a hotel chain and experience as an internal trainer at the same hotel chain. Other qualifications the competing supplier has are a university degree and some exposure as an independent trainer at other companies.

Now they are comparing the qualifications above to those of an expert trainer with qualifications that look like this:

1. A personal investment of USD 25, 000 per year with world-renowned trainers and coaches in order to keep on the cutting edge of developments in the field of learning, training and development.

2. 40 years of practical experience in the field of education, learning, development and management.

3. Academic qualifications at the doctoral level in both the performing arts and change management.

4. Professional qualifications in Hypnotherapy (100 hours), Training Trainers (500 hours), Strategic Intervention (150 hours) and many others too numerous to list here. These are supported by 5 to 20 years of practical application and refinement.

5. Designing, developing and authoring numerous training programs and workshops.

6. The most important achievement however, is the positive impact of that trainer on thousands of lives through the workshops delivered over the years and the testimonials both oral and written attesting to the benefits received.

So when the discussion is about price instead of Return on Training Investment (ROTI) here are the losses:

1. The cost of training includes the time of the participants as well as the opportunity loss incurred when people are away from their jobs

2. The limited learning and exposure they will receive from a less qualified and experienced trainer.

3. The poor transfer of skills to the job due to insufficient skill training during the workshop.

4. The design of the workshop in terms of the specific knowledge and skill sets included and sequencing of the content in such a way that the program leads to sufficient competence for the trainee to apply the skills with confidence after the training.

5. The take away materials such as references, aide memoirs in the form of templates, reference materials and online resources that can be used after the workshop.

6. The actual training methodology that is applied during the workshop itself – that serves as important modeling opportunity for best practices in training

7. Finally the capacity of the trainer him /herself to serve as a role model because of their expertise and the humanity

All of the above is lost when we focus mainly on price. Here are some interesting analogies:

Organically produced food is less costly to your health in the long run. Though the initial cost is higher because it is not mass produced, it has more nutrients and is free of harmful chemicals from fertilizers and pesticides.

Flying ‘First Class is less costly in the long run because you are fit to function when you arrive at your destination and you save time with fast check in and departure from airports

A 5-Star restaurant is more expensive than a fast-food outlet but the quality, taste and nutritional value of the food is superior and its contribution to obesity is far less.

Going to a qualified doctor is less costly in the long run because you are more certain that you will not damage your health by taking poor advice or in appropriate medication from unqualified but well meaning ‘friends’ and acquaintances.

There will always be someone who can make the product or service a little worse and a little cheaper. So where do you draw the line?

It is neither reasonable nor logical to take two things that may belong to the same category of products or services – for example cars or training services and expect to say because one is lower priced, the other, regardless of grade or standard, should be the same. No two services or products are exactly the same – they will differ in content, materials, grade and method of delivery!

We all know that real diamonds and rhinestones are not comparable and no one in their right mind would argue that because the rhinestones look like diamonds, the diamonds should therefore be sold to them at the same price as the rhinestones. So why does that logic escape some apparently ‘smart’ business people???

In light of the ‘diamond analogy’, one could conclude that it reasonable to consider and compare price to the exclusion of all other elements.

So why would services provided by people with different levels of expertise and capabilities be any different from products?

(If all they care about is price why should anyone worry about offering high standards? If you are the supplier of that product or service and you want to stay in business, your choices are to lower standards so you can make a profit or offer just enough quality to keep the business running.)

I would really like to hear what experiences others have had regarding ‘price discussions’ and bargaining games. Visit our website and share your experiences.